Frequently Asked Questions

Contact

For general and professional enquiries, get in touch with us by filling the contact form on our website or via email – info@tayri.shop

                                                     

Professionals & Custom orders

Please contact us via email – pro@tayri.shop for any press, B2B sales request or made to order request.

                                                     

Gift Cards

To request a personalised virtual gift card, please get in touch with us via email – info@tayri.shop

                                                     

Shipping

www.tayri.shop ships worldwide.

Please contact us at info@tayri.shop for any personalised shipping request.

Shipping options are calculated automatically at the checkout and delivery times vary depending on the location and shipping option.

Shipping, on top of eventual custom duties and import taxes for delivery outside the E.U. are the responsibility of the customer.

                                                     

Returns

If for whatever reason you are not completely satisfied with your purchase please contact us at info@tayri.shop within 14 days of the delivery date, to request the return form.

A refund for damaged item(s) will be made once items are successfully returned. Return shipping fees are the responsibility of the customer.