Frequently Asked Questions
Contact
For general and professional enquiries, get in touch with us by filling the contact form on our website or via email – info@tayri.shop
Professionals & Custom orders
Please contact us via email – pro@tayri.shop for any press, B2B sales request or made to order request.
Gift Cards
To request a virtual gift card, please get in touch with us via email – info@tayri.shop
Shipping
tayri.shop currently ships to Belgium, France, Germany & the Netherlands.
Worldwide shipping will open very soon. In the meantime, please contact us at info@tayri.shop for any worldwide shipping request.
Shipping options are calculated automatically at the checkout and delivery times vary depending on the location and shipping option.
Shipping, on top of eventual custom duties and import taxes for delivery outside the E.U. are the responsibility of the customer.
Returns
If for whatever reason you are not completely satisfied with your purchase please contact us at info@tayri.shop within 14 days of the delivery date.
A refund for damaged item(s) will be made once items are successfully returned. Return shipping fees are the responsibility of the customer.